1. Order Status
    1.1 Where is My Order?
    1.2 How do I Modify My Order?
2. Payment Options 
    2.1 Credit Cards
    2.2 Checks
    2.3 Wire Transfer
3. Shipping
    3.1 Do you ship to my country?
    3.2 When will my order ship and what are my shipping charges?
    3.3 What is your shipping policy?
4. Guarantees
    4.1 110% Low Price Guarantee
    4.2 To receive your refund
5. Private Policy
6. Security
7. Return Policy
    7.1 What are your 30 Days Return Policy?

1. Order Status
 
Where Is My Order?
It is in Order Status & History.

Reviewing Your Order Status

Once you have placed an order, you can check its status at any time. It is sometimes possible to
make last-minute changes to unshipped orders. These changes will require assistance from Customer
Service.

To view the details of a particular order, select "My Account" from the navigation bar at the top of the
page (if you have not done so already, you will be prompted to sign-in before accessing you account).
Next, select the heading "Order History". Select the order you would like to view and the order details
page will appear.

Once an order has shipped, you will receive a shipment confirmation email that evening, containing
your tracking information. You may also call Customer Service for assistance tracking your order.
When you call, have the order number ready.

Reviewing Your Order History

Select "My Account" from the navigation bar at the top of the page. Select "Order History" from the
main "My Account" page. The Order History screen will appear; displaying all orders you have placed
with EZ-EMBEDDED and will include order numbers, dates and the first item included in your order.

 
How Do I Modify My Order?
Last-minute changes to unshipped orders are sometimes possible. These changes will require
assistance from Customer Service. You may determine whether or not an order has been shipped by
checking your Order Status & History.

 
2. What are your methods of payment and payment delivery address?
 
Credit Cards:

We accept Visa and MasterCard. Although all transactions on-line are encrypted and secure, if you do
not feel comfortable transmitting your credit card number ad other information on the Internet, we
suggest you call us direct to palce your order over the phone with of our customer representatives.
In order to process a order, we will need the credit card number and expiration date along with the
correct billing & shipping address, telephone number, 3 digi security code (Visa and MasterCard)
security code is the last 3 digit numbe located in the back of the card. We will charge your credit card
manually.

Checks:

Pre-payment with a personal check or company check is accepted. Mail your order information and
check to our address. Once the check has cleared your bank, we will ship the order. This process
takes 5-7 days after we have received the check before the order can be shipped.

Payment Delivery Address:
Freesun Technologies Inc.
2 Milepost Place, Suite 403
Toronto ON M4H 1C7
Canada

Wire Transfer:

Alternatively, we also accept Wire Transfer. Please contact us for our bank account information.
Once you've done of wire transfer, we will ship out the item you ordered A.S.S.P. and forward you tacking
number soon.

3. Shipping

Do you ship to my country?  
Please create an account by clicking the "My Account / Order Status" link at the top right hand side of
our site. During signup we'll ask for your shipping address details including country. If your country is
not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this
time.

When will my order ship and what are my shipping charges?  
Shipping is automatically calculated prior to submitting your payment information. Simply add items to
your cart and proceed to the Checkout page where you will be offered Shipping Method choices and
their prices. We will ship your order shortly after we receive payment from you.

What is your shipping policy?
Delivery of your order is subject to the availability of our inventory and the shipping method you select.
We may split your order into more than one shipment, depending on the availability of each product.
If your order is split you will not be charged for the extra delivery, although your shipping charges may
be split over the various invoices. If you need to receive one of your products sooner, we recommend
that you place it in a separate order to avoid any possible delays. Your credit card will be instantly
charged.

Carriers usually deliver between 8 am and 5 pm local time. If you are not home to accept delivery, we
will leave you a delivery notification card with further details and a pick up location. For your own security,
please bring proper photo identification when you pick up your order.

4. Guarantees 

110% Low Price Guarantee  

If you find an item for a lower price on another web site or in a retail store, we will refund you 110% of
the difference between the lower price and our price.

Here's how it works:

- If a web site or store, it cannot be an auction site, paid membership club or eBay Express.
- If a store, it must be a legitimate store located in North America.

Here are the three easy steps to receive your refund:

1) Order the item that you want from www.ezEmbedded.com.
2) Please contact us with your order number, and either the URL of the site where you found the item
(and directions of how to find the item), or the name and phone number of the store where you found
the item.
3) We will verify the information, give you a discount equal to 110% of the difference, and email you
with your new total. Offer is not valid unless information can be verified by www.ezEmbedded.com.

5. Privacy Policy  

We value your privacy. Please view our Privacy Policy for complete details on how we use the
information we collect.

6. Security  

Our website is protected with SSL (secure socket layer) encryption, the highest standard in Internet
security. Our secure site is verified by C.O.M.O.D.O.

7. Return Policy

What is your 30 day return policy?  
We guarantee your 100% satisfaction. If you are not happy with your purchase, we will be happy to
accept a return.

It is A MUST to contact us before returning the item(s) for RMA service. Return without our approval
will not be processed.
Shipping and handling fee is NOT refundable in any way. For defective items, it must be returned to
us within 30 days of your purchase.

30 days warranty:
All defective items will be REPLACED WITH BRAND NEW item for the FIRST 30 DAYS of your
purchase.
Buyer is ONLY responsible for the RETURN shipping charge ONLY if the item is factory¡äs fault or
damage during postal. New item will be sent out within 7 business days AFTER the return of the
original item.

After 30 days:
Buyer is responsible for the BOTH RETURN shipping charges and the reshipping fee is needed for
sending back the item. Repaired item will be sent back within 14 business days AFTER the return of
the defective item.
Restocking fee: 20 % for all non-defective products returned.